With over 45 years of exceptional experience in the hair industry, Carol Ritchie is bringing her unparalleled expertise, passion, and creativity to the OSMO education team. This exciting partnership promises to inspire and empower stylists nationwide.
Carol’s illustrious career began during her college years, where her talent earned her numerous accolades, including the prestigious Golden Scissors Award. Her early success led her to join an artistic team, honing her skills across Paris and beyond. By the age of 23, Carol was running her first salon, a role she later expanded into co-ownership. Her commitment to education saw her achieve a Cert Ed and Assessor’s Award, eventually leading to her position as a university-level hairdressing instructor.
In 2009, Carol joined Matrix as an educator and artist, travelling across the UK to share her expertise in cutting, colouring, and her signature specialties—hair-up and bridal styling. Her dedication to making a difference also saw her train with Trevor Sorbie for the “My New Hair” initiative, providing complimentary wig cutting and styling for individuals affected by cancer or alopecia, in collaboration with her local Macmillan Centre.
A dynamic force in the industry, Carol’s achievements are numerous: she has freelanced, owned multiple salons, and currently leads her third award-winning salon, recently honoured as Best New Salon in 2024. Her work has featured at premier events such as the National TV Awards, London Fashion Week, and Gok Wan shows. A devoted fan of vintage styling, Carol is a regular at the Goodwood Revival, where she recreates timeless looks from the 1920s to the 1960s.
Carol’s passion for continuous learning and innovation is evident in her dedication to exploring textured hair, wig making, and creative photoshoots. Her remarkable drive has also seen her compete in top industry accolades like the British Hairdressing Awards.

Now joining the OSMO education team, Carol is thrilled to align her expertise with a brand celebrated for its cutting-edge, salon-quality products. Inspired by OSMO’s commitment to enhancing shine, volume, and colour across diverse hair types, she looks forward to sharing her wealth of knowledge with the wider stylist community.
“Carol’s vast experience within our industry is second to none,” says Sinéad McLaughlin, Senior Brand Manager at OSMO. “We’re very excited to share her expertise with the OSMO community. With such a strong educational background, we know Carol will inspire and excite our customers with her knowledge and skills.”